Privacy Policy
Last updated: September 3, 2026
1. Information we may collect
Depending on how you use LovaChat, we may process account details, messages and content you choose to submit, purchase information, device and technical data, and information required to provide customer support.
2. How we use information
We use information to provide and improve the service, personalize the experience, process purchases, maintain security, prevent abuse, communicate with you about the service, and respond to support requests.
3. Messages and generated content
Content you send through the service may be processed to provide conversations and requested features. We do not present generated characters or conversations as human-operated unless explicitly stated otherwise.
4. Payments
Payments may be handled by third-party payment platforms. We do not need to store your complete payment-card number to provide the service. Payment providers may process information under their own privacy terms.
5. Service providers
We may use trusted providers for hosting, analytics, communications, customer support, security and payment processing. Providers receive only the information reasonably needed for their services.
6. Retention and security
We retain information for as long as reasonably necessary for the purposes described above, legal obligations, dispute resolution and legitimate business needs. Reasonable technical and organizational safeguards are used to protect information.
7. Your choices
You may contact support to request access, correction or deletion of eligible personal information, subject to applicable law and legitimate retention requirements.
8. Children
LovaChat is intended for adults. We do not knowingly collect personal information from children in violation of applicable law.
9. Changes
We may update this policy when the service or legal requirements change. The updated version will be posted on this page with a revised date.